Frequently Asked Questions


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POS Plus Cloud offers you the opportunity to try our software free online with data rentention upto 24 hours for unlimited time period. There is no setup cost. Simply start using POS Plus Cloud with a free demo and subscribe to one of the paid plans when ready.


With paid pricing model you only pay for what you use depending on your business size. You can downgrade/upgrade your plans at anytime as needed.

Yes, All of the POS Plus Cloud’s selling features works online only so the software will not function without internet. If you have a constantly unreliable internet, POS Plus will not be ideal for your business. You will require internet connection to perform admin tasks such as add new product, stocktake and export your products list etc.

Making it simple for you is at the core of everything we do. Getting started with POS Plus Cloud is very easy. POS Plus Cloud is on cloud so sign up and getting started process takes less than a minute. Most of the basic rules such as date formats, currency, tax rates etc. are automatically applied for you depending on your country.


Now, the next and most important step – getting your products on POS Plus Cloud. Creating new products is easy. If you have thousands of products, POS Plus Cloud simplifies it for you with ability to import all your products at once using a CSV file. You simply import it in POS Plus Cloud, match data fields and that’s it. If there are any glitches with fields formatting, POS Plus Cloud will let you know. So, the process is very simple in most cases. The only case where it could take a few days is if your CSV import file with thousands of products has formatting issues, has missing fields and needs lots of fixing.

POS Plus Cloud is compatible with a number of industry standard hardware and chances are that your existing hardware may work just fine. Here is a bit more to explain it in detail.


Hardware compatibility when using POS Plus Cloud on PC or Mac

With POS Plus Cloud, because your printer connects to your computer and POS Plus Cloud only accesses it through your browser. So, your existing Epson thermal printer or any other brand for that matter for receipt printing should work just fine. However, as you know, it is not possible for us to test and provide customer support for printer. Similarly, your existing barcode scanner may work just fine as long as it is compatible with your computer and read/convert barcode numbers as texts.


Regarding cash drawers, any cash drawer that is compatible with your printer will just work fine.

POS Plus Cloud has several types of payment processors integrated including PayPal and Skrill along with Cash and other traditional options. You can also view reports and analytics for each payment type.POS Plus Cloud also integrates with a number of payment providers. With integrated payment solutions, sale amounts are automatically transferred from POS Plus Cloud to payment gateway.

Yes and yes. POS Plus Cloud can support any number of products and you can surely import your existing SKUs and barcodes to POS Plus Cloud.

Yes and yes. POS Plus Cloud can support any number of products and you can surely import your existing SKUs and barcodes to POS Plus Cloud.

Cloud computing has come a long way and is in fact safer than saving your data on a local computer. E.g.: POS Plus Cloud is on cloud and takes regular backups of your data which again stored safely on a cloud. Let’s say your computer failed to start today (totally hypothetical), you simply login to POS Plus Cloud on a different device and everything is back to normal. On the other hand, if your data were saved locally, it could be lost with the device. Also, POS Plus Cloud does not save any of your or your customers’ financially critical information on its server which provides an added layer of safety in situations like hacking.

Yes, absolutely. POS Plus Cloud is suitable for any number of stores from 1 to 100+. The best part is that you can add/remove outlet locations as required and on a click of a button. Simply start with and only pay for what you need now and add more outlets and registers as business grows.

While you may see other similar products with the same features, POS Plus Cloud guarantees a simple and easy to use system along with a great price tag specially for small businesses.


Most people who switch to POS Plus Cloud never look back. Merchants love the software’s user-friendly and intuitive interface, as well as its features and integrations. You don’t have to take our word for it though. We understand that each business is unique and not all tools may be a good fit for you. That’s why we invite you to take a tour of our software and see if it meets your needs.


You can also request for a free account to get a hands-on feel of how it works. Finally, you can always talk to our trusty sales consultants for any specific questions or concerns and they’ll help you decide if POS Plus Cloud is really right for you. Drop us a line at get@posplus.cloud

POS Plus Cloud is a customer-centric product, designed to help customers in a cost-effective manner. It costs you not more than enjoying a pizza deal with family.

POS Plus Cloud system is available in almost all the areas of the world. Our customer support is available 24/7 remotely. And if required than our representative will consult with your requirements.

Cloud-based POS can be deployed as Software as a Service (SaaS), which can be accessed directly from the internet, using a web browser The best way to keep an eye on business is through our Dashboard. In which you can monitor your sales and inventory from any part of the world.

At the moment, we do not have any Android or iOS App for POS Plus Cloud. But don't get dishearted. We are working on it and will let you know first when we release it!

Yes. POS Plus Cloud works great for retailers with multiple locations and it makes it easy to manage your inventory, staff and customer information across all your stores. The best part is that Multi-location is available for free in all plans.

Relax, POS Plus Cloud doesn’t store any sensitive data (like credit card info) so data breaches are highly unlikely. As far as crashes or outages, our entire server is backed up so, in the (again, highly unlikely) event that something goes wrong, your data will remain safe.


If anything, your data is actually safer when you store it in the cloud compared to saving it locally. Why? Because in case (knock on wood) something happens to your devices (i.e. you get the blue screen of death or they get stolen) you’ll still be able to access and take control of your information using other devices that can log into POS Plus Cloud.

Yes, POS Plus Cloud lets you add or remove registers and outlets as needed with a click of a button – no questions asked. Many of our seasonal and pop-up store users find this to be a very important and easy to use feature on POS Plus Cloud.

Yes, POS Plus Cloud can be used anywhere. POS Plus Cloud lets you create custom tax rules (and even tax groups), payment types and correct currency symbols are automatically printed based on your region. Also, POS Plus Cloud is multilingual and we are constantly working on adding support for more languages.

Yes, POS Plus Cloud is used around the world and so we cater for all time-zones with our 24/7 customer support.


We at POS Plus Cloud believe our top-notch support is what distinguishes us from our competition. We’re available 24/7 on a live chat line and there are no premium support charges for that, in fact, its absolutely free. You can expect the same user-friendly help even when you’re just trialing POS Plus Cloud on our free demo.

There are many benefits of moving to POS Plus Cloud. It could be automation, benefits of moving to cloud, integrations or something else depending on your current store setup and growth plans.


We recommend trying out our software with our FREE DEMO to make an informed decision. The free demo would allow you to know all the benefits POS Plus Cloud offers for your business.


We also welcome feedback from our customers as we are always looking to improve our software features and make it easy for everyone.

Yes, you can but it will require additional API and Plugin Integration with your website. You can contact our team for additional support and we will guide you with the costs and packages for integrating the inventory with your shopping cart website.